Community

Community Resources

Resources


Dear Children’s Aid community members,

We understand that navigating an ever-changing landscape can be challenging. That’s why we’re committed to sharing reliable information and essential resources to support you.  

While New York City and New York State have laws that protect our communities, it’s important to stay informed about policies and rights at the local and national levels. This page provides up-to-date guidance on immigration, knowing your rights, and accessing critical support.

Below are some trustworthy resources for New Yorkers from the Mayor's Office of Immigrant Affairs, New York Immigration Coalition, New York Lawyers for Public Interest, and Lawyers Alliance for New York.

Know Your Rights

  • Know Your Rights Resources for Immigrant New Yorkers 
    • Includes downloadable booklets, contact information, and more resources. 
  • Know Your Rights with ICE Booklet
    • Frequently asked questions on your rights if an agent approaches you. 
    • Available in multiple languages including English, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Polish, Russian, and Spanish.
  • What to do after a friend of family member is detained by ICE/Immigration  
    • If ICE (Immigration and Customs Enforcement) agents detain a friend or family member, there may be resources available to them. This booklet only gives general information and is not intended to be used as legal advice. Consult an attorney for legal advice. 
    • Available in multiple languages including English, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Polish, Russian, and Spanish.
  • Sanctuary City Laws in NYC  
    • New York City’s sanctuary laws prioritize public safety, due process, and trust over immigration enforcement.
    • Available in multiple languages including English, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Polish, Russian, and Spanish.
  • Bill of Rights for Parents of English Language Learners.  

Legal Support

  • Immigration Legal Support Centers 
    • The Mayor’s Office of Immigrant Affairs has multiple Legal Support Centers across the City that offers New Yorkers free, safe immigration legal help. These centers are housed in community sites, public health facilities, public schools, and libraries. Services are provided in your language and immigration status does not matter. However, this program is intended to serve individuals who are NYC residents & are income eligible (200% of the Federal Poverty Level).
    • The MOIA Immigration Legal Support Centers provide:
      • Free legal screenings to find out if you qualify for any immigration benefit
      • Free legal help from an experienced attorney or accredited representative for a range of cases including:
        • Citizenship
        • Green card applications and renewals
        • Deferred Action for Childhood Arrivals (DACA)
        • Temporary Protected Status (TPS)
      • Referrals to City-funded and community-based resources and support services
    • To learn more, you can call the City-funded, free & safe MOIA Immigration Legal Support Hotline at 1-800-354-0365, or call 311 and say "immigration Legal", between 9:00AM to 6:00PM, Monday - Friday. Interpretation is available.
    • You can also visit this site in several languages: MOIA Legal Support Centers - MOIA
  • Directory of Free to Low Cost Legal Service Providers

Immigrant Caregivers and Standby Guardianship

  • MOIA Recommendations: PLAN for the future if you are worried your child’s caregiver may be separated from your child because of immigration enforcement: 
    • Contact a free and trusted legal services provider for advice and information. 
    • Choose a standby guardian, also known as a “backup” caregiver, in case you are separated from your child. 
    • Choose an emergency contact and memorize their phone number. This should be someone that you trust and can include your lawyer. 
    • Update emergency contact information at your child’s school. 
  •  For free, safe immigration legal help, including help designating a standby guardian, you can call 1-800-354-0365 between 9:00 AM to 6:00 PM, Monday to Friday and say, "Immigration Legal." 
  • For more information about standby guardianship, please visit the Immigrant Caregivers page. 

Statewide Community Toolkit

For Nonprofits

Our Commitment to Inclusion and Support 

At Children's Aid, we are dedicated to fostering a welcoming, safe, and inclusive environment for all. We stand firmly against discrimination in any form and believe that any family – regardless of race, ethnicity, or nationality – deserves the opportunity to build a stable and fulfilling life.  

Staying Informed 

Policies and leadership decisions continue to evolve rapidly. We remain committed to providing up-to-date, reliable resources, informed by guidance from local and state authorities, trusted partner organizations, and internal policy and legal teams. The resources on this page have been carefully vetted to ensure they best support the families we serve.  

We understand that many families, staff, and young people feel uncertain in these times. Please know that we are here, standing with you, and working together to keep our communities safe and informed. 

With gratitude, 
The Children’s Aid Team 

 

 

SNAP Access

Due to the ongoing federal government shutdown, individuals who receive Supplemental Nutrition Assistance Program (SNAP) benefits, also known as food stamps, will experience delays in receiving their November payments. The U.S. Department of Agriculture (USDA) plans to issue partial payments while federal funding remains uncertain. Whether you receive full or partial benefits will depend on the results of two pending federal lawsuits. State processing times may also cause additional delays before funds appear on EBT cards. 

For information on the federal government shutdown and November SNAP benefits, visit Frequently Asked Questions About November SNAP benefits for the latest information.

If you currently receive SNAP:

  • You will be notified about the status of your November SNAP benefits by the NYS Office of Temporary and Disability Assistance (OTDA) through the OTDA website, NYC ACCESS HRA, myBenefits, the ebtEDGE app, and by text.
  • Any unused benefits will remain available after November 1—you can check your EBT balance at ebtEDGE.com or through the app.
  • Continue completing required steps like recertifications and periodic reports to stay eligible.

If you want to apply for SNAP:

  • SNAP applications are still being processed and accepted.
  • If you are approved to receive SNAP benefits, then you may not receive benefits until funding is restored.

If you need immediate food assistance:

Upcoming SNAP Work Requirement Changes

Beginning November 1, new federal SNAP rules will expand work requirements for Able-Bodied Adults Without Dependents (ABAWDs). Adults aged 18 to 64, formerly 54, will need to work, volunteer, or participate in an approved training program for at least 80 hours per month to receive benefits for more than three months within a three-year period. The update removes prior exemptions for veterans, people experiencing homelessness, and former foster youth, and narrows the exemption for parents to those with children under age 14.

If you are subject to new work requirements:

You will receive, or have already received, a notice from NYC’s Human Resources Administration (HRA).

If you do not currently meet these new work requirements, you will be sent a separate notice to schedule an appointment with HRA's PACE provider for help in finding qualifying work activities.

For more details on available support and local food resources view our SNAP Resources flyer. For any questions, reach out to Abigail Leonard, Policy and Communications Analyst, at aleonard@childrensaidnyc.org.

 

Events

In the coming weeks, a series of vital trainings and webinars will provide educators, advocates, and community members with the tools to support immigrant youth, navigate legal challenges, and prepare for encounters with immigration enforcement. From creating safe spaces for immigrant youth to understanding expedited removal and Know Your Rights trainings, these events offer essential insights and resources. Explore the opportunities below and register to learn more about how you can support children, youth, and families.

Project Open Arms: Know Your Rights Presentations

Location: Virtual

Join Project Open Arms for a virtual presentation on the rights of migrant youth and families who reside in NYC under the relevant bodies of law. These virtual presentations will be provided in several languages.

Friday, October 17 from 10:00 a.m. - 11:00 a.m.
* Simultaneous interpretation in Spanish and Haitian Creole will be provided.

Friday, October 17 from 11:30 a.m.  - 12:30 p.m.
* Simultaneous interpretation in Spanish and Urdu will be provided.

Tuesday, October 21 from 11:00 a.m.  - 12:00 p.m.
* Simultaneous interpretation in Spanish and Mandarin will be provided.

Friday, October 24 from 10:00 a.m.  - 11:00 a.m.
* Simultaneous interpretation in Spanish and Arabic will be provided.

Wednesday, October 29 from 10:00 a.m.  - 11:00 a.m.
* Simultaneous interpretation in Spanish and French will be provided.

To join any of Project Open Arms' presentations, please visit https://www.schools.nyc.gov/school-life/know-your-rights/project-open-arms/.

 


 

Previous Events

How Nonprofits, Faith Groups & Businesses Can Protect Immigrants

Thursday, Feb. 13 | 10:30 a.m. - 12:00 p.m.

The New York City Council, including Deputy Speaker Ayala and Council Member Aviles, in collaboration with several nonprofits hosted a virtual training to help other organizations, faith groups, & businesses to better understand NYC Sanctuary City Laws, updated immigration policies, Know Your Rights, and preparedness for immigration enforcement.

Watch the recording.


NYIC: ICE & Family Preparedness Know Your Rights Training

Wednesday, March 19 | 11:00 a.m. - 12:30 p.m.

The New York Immigration Coalition hosted a virtual training for staff and volunteers of NY-based nonprofit organizations to provide essential information on individuals' rights if ICE arrives at their home. They covered how to prepare family members in the event of detention, specifically focusing on document collection and custody planning.

Watch the recording.


The Coalition on Human Needs: Critical Training for Service Providers on Immigration Enforcement Encounters & Know Your Rights

Wednesday, March 20 | 3:45 p.m.

This video provides information for service providers on how to interact with immigration enforcement encounters.

Watch the recording.

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